Delete Your GlucoCoachAI Account & Data
GlucoCoachAI Support
If you need help with the GlucoCoachAI app — including troubleshooting, questions about your account, or technical support — you can contact us anytime at:
Below you will find detailed instructions for requesting permanent account deletion and managing your data.
Delete Your GlucoCoachAI Account
If you would like to permanently delete your GlucoCoachAI account and all associated personal data, please follow the steps below.
How to Request Account Deletion
Email us at support@glucocoachai.com with the subject line:
“Account Deletion Request”
Include the following in your message:
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Your full name (optional)
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The email address associated with your GlucoCoachAI account
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A brief note confirming that you want your account permanently deleted
We will process your request within 30 days and notify you when deletion is complete.
What Data Will Be Deleted
When your account is deleted, the following data will be permanently removed:
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Account profile information
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Email and authentication identifiers
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App usage data
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Saved preferences
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Coaching interaction history
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Nutrition and glucose-related inputs
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Any synced data stored in our database
What Data May Be Retained Temporarily
Certain data may be retained for legal, security, or fraud-prevention purposes, including:
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Payment and subscription transaction records (required by Apple/Google)
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Server logs retained for security (up to 30–90 days)
This retained data is securely stored and not used for any marketing or personalization.
Need Help?
If you have any questions, please contact our support team at:
