top of page

Delete Your GlucoCoachAI Account & Data

GlucoCoachAI Support

If you need help with the GlucoCoachAI app — including troubleshooting, questions about your account, or technical support — you can contact us anytime at:

📧 support@glucocoachai.com

Below you will find detailed instructions for requesting permanent account deletion and managing your data.

Delete Your GlucoCoachAI Account

If you would like to permanently delete your GlucoCoachAI account and all associated personal data, please follow the steps below.

How to Request Account Deletion

Email us at support@glucocoachai.com with the subject line:

“Account Deletion Request”

Include the following in your message:

  • Your full name (optional)

  • The email address associated with your GlucoCoachAI account

  • A brief note confirming that you want your account permanently deleted

We will process your request within 30 days and notify you when deletion is complete.

What Data Will Be Deleted

When your account is deleted, the following data will be permanently removed:

  • Account profile information

  • Email and authentication identifiers

  • App usage data

  • Saved preferences

  • Coaching interaction history

  • Nutrition and glucose-related inputs

  • Any synced data stored in our database

What Data May Be Retained Temporarily

Certain data may be retained for legal, security, or fraud-prevention purposes, including:

  • Payment and subscription transaction records (required by Apple/Google)

  • Server logs retained for security (up to 30–90 days)

This retained data is securely stored and not used for any marketing or personalization.

Need Help?

If you have any questions, please contact our support team at:

📧 support@glucocoachai.com

bottom of page